Inter-tel Axxess User Manual download pdf (Page 240)

Page 224

System Features

AXXESS

ADMINISTRATOR’S GUIDE – January 2004

Unanswered System Forward Calls

UNANSWERED SYSTEM FORWARD CALLS

If a call that is following a system forwarding path is not answered or all forwarding points are

in Do-Not-Disturb or busy, its final destination depends on the type of call as shown below.

TYPE OF CALL

ALL FWD POINTS ARE BUSY

OR DO NOT ANSWER

ALL FWD POINTS ARE IN DO-NOT-DISTURB

Intercom Rings at the last forwarding

point until it is answered or

the caller hangs up.

Call never leaves the principal station.

Call routing ring-

in (except DISA)

Rings at last forwarding

point until it is answered or

caller hangs up.

Rings at the principal station until it is

answered or the caller hangs up.

Direct ring-in Rings at last forwarding

point until it is answered or

caller hangs up.

Rings at the principal station until it is

answered or the caller hangs up.

Transfer from a

station, auto-

mated attendant

or voice mail

Recalls the transferring sta-

tion's transfer recall destina-

tion when the System

Forwarding Advance timer

expires at the last forward-

ing point.

If immediate forwarding is enabled, rings the

principal station until the applicable Transfer

timer expires. Then it recalls the transferring

station's transfer recall destination.

If a conditional forwarding is enabled, rings

principal station until the System Forward Ini-

tiate timer expires. Then it recalls the transfer-

ring station's transfer recall destination.

DISA (including

Call Routing to

DISA)

Rings at last forwarding

point until the Abandoned

Call timer expires.

Rings at the principal station until the Aban-

doned Call timer expires.

Recalls Recalls the principal sta-

tion's attendant when the

System Forwarding

Advance timer expires at

the last forwarding point.

If the principal station does

not have an attendant, the

call continues to ring at the

last forwarding point until

the Abandoned Call timer

expires.

If immediate forwarding is enabled, rings prin-

cipal station until the Recall timer expires.

Then it recalls the principal station's attendant.

If a conditional forwarding is enabled, rings

principal station until the System Forward Ini-

tiate timer expires. Then it recalls the principal

station's attendant.

If the principal station does not have an atten-

dant, the call continues to ring at the principal

station until the Abandoned Call timer expires.

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